Terms & Conditions

Dales Valves and Pumps

Operating as DVP Solutions

www.dvpsolutions.net

Effective Date: June 13, 2025

Last Updated: June 13, 2025

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Dales Valves and Pumps, a federally registered sole proprietorship operating under the trade name "DVP Solutions" ("Company," "we," "us," or "our"), governing your access to and use of the Website located at www.dvpsolutions.net (the "Website") and all related content, services, and information provided therein.

By accessing, browsing, or otherwise using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. If you do not agree to these Terms, you must immediately discontinue use of this Website.

We reserve the right to modify these Terms at any time without prior notice. Your continued use of the Website following any modifications constitutes your acceptance of the revised Terms.

2. About Us

Dales Valves and Pumps is a federally registered business operating under the trade name DVP Solutions. We are a Canadian supplier of industrial valves, pumps, pipes, and related equipment, serving contractors and industrial businesses across Canada.

Legal Name: Dales Valves and Pumps

Trade Name: DVP Solutions

Registration: Federally registered sole proprietorship (Canada)

Primary Province: British Columbia, Canada

Contact: [email protected] | 1-844-422-7867

3. Permitted Use of the Website

This Website is provided for informational and commercial inquiry purposes only. You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit their use of the Website.

3.1 You May:

• Browse product and service information

• Submit inquiry forms and quote requests

• Contact us for business purposes

• Share links to our Website for legitimate purposes

3.2 You May Not:

• Use the Website for any unlawful, fraudulent, or malicious purpose

• Attempt to gain unauthorized access to our systems, servers, or databases

• Transmit any harmful, offensive, or disruptive content

• Use automated tools, bots, or scrapers to collect information from the Website without our express written consent

• Reproduce, duplicate, copy, sell, or exploit any portion of the Website without our prior written permission

• Misrepresent your identity or affiliation with any person or entity

4. Products, Services, and Quotes

DVP Solutions supplies industrial valves, pumps, pipes, fittings, and related equipment from a variety of manufacturers and distributors. All product inquiries, specifications, availability, and pricing are subject to change without notice.

4.1 No Online Sales

This Website does not facilitate direct online purchases or payment processing. All sales, orders, and transactions are handled offline through direct communication with our team. Nothing on this Website constitutes an offer to sell or a binding contract.

4.2 Quotes and Pricing

Any pricing information displayed on this Website is for general reference only and does not constitute a formal quotation. Formal quotes are provided upon request and are subject to written confirmation. Quoted prices are valid only for the period specified in the written quotation.

4.3 Product Information

While we endeavour to ensure that product descriptions, specifications, and information on this Website are accurate and current, we make no warranties or representations regarding the completeness, accuracy, or fitness for a particular purpose of any product information displayed. Manufacturer specifications are subject to change.

5. Inquiry and Contact Forms

Submission of an inquiry or contact form through this Website does not constitute a purchase order, contract, or commitment by either party. All inquiries will be reviewed and responded to at our discretion. We reserve the right to decline any request.

By submitting a form, you consent to being contacted by our team via email or telephone for the purpose of addressing your inquiry.

6. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, icons, data compilations, and software, is the property of Dales Valves and Pumps or its content suppliers and is protected by Canadian and international copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, display, perform, republish, download, store, transmit, or create derivative works from any content on this Website without our prior written consent, except as permitted by applicable law or as expressly authorized in writing.

All third-party brand names, logos, and trademarks referenced on this Website (including supplier and manufacturer names) remain the property of their respective owners and are used for identification purposes only. Their appearance on our Website does not imply endorsement or affiliation.

7. Disclaimers and Limitation of Liability

7.1 Website Disclaimer

THIS WEBSITE AND ALL CONTENT, PRODUCTS, AND SERVICES MADE AVAILABLE THROUGH IT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

7.2 Accuracy Disclaimer

DVP Solutions makes no representation or warranty that the information on this Website is accurate, complete, current, or suitable for your specific needs. You should independently verify all information before relying on it for commercial or professional decisions.

7.3 Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DALES VALVES AND PUMPS AND ITS OWNERS, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THIS WEBSITE OR ITS CONTENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Our total liability to you for any claim arising under these Terms shall not exceed the amount paid by you to DVP Solutions in the twelve (12) months preceding the claim, or CAD $100.00, whichever is greater.

8. Third-Party Links and Content

Our Website may contain links to third-party websites, supplier portals, or external resources. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

The inclusion of any link does not imply our endorsement of the linked website or its operator.

9. Privacy

Your use of this Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information.

10. Indemnification

You agree to indemnify, defend, and hold harmless Dales Valves and Pumps, its owners, officers, employees, agents, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to your violation of these Terms or your use of the Website.

11. Governing Law and Jurisdiction

These Terms and any disputes arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles.

You agree that any legal action or proceeding arising under these Terms shall be brought exclusively in the courts of British Columbia, Canada, and you hereby consent to the personal jurisdiction and venue of such courts.

12. Dispute Resolution

In the event of any dispute between you and us arising from these Terms or your use of the Website, we encourage you to first contact us directly to seek an informal resolution. Most concerns can be resolved quickly and to everyone's satisfaction through direct communication.

Please contact us at [email protected] or 1-844-422-7867. We will use reasonable efforts to resolve any dispute within 30 days of receiving your written notice.

13. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

14. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us with respect to your use of the Website and supersede all prior agreements, representations, warranties, and understandings with respect to the Website.

15. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

Dales Valves and Pumps

Operating as: DVP Solutions

Email: [email protected]

Phone: 1-844-422-7867

Website: www.dvpsolutions.net